At SmartBulbs, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy.
**Return Period:**
You may return items within 30 days of the delivery date.
**Eligibility for Returns:**
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
**Non-eligible Items:**
Unfortunately, we cannot accept returns for items that are opened, used, or damaged. Gift cards and clearance items are also non-returnable.
**Return Process:**
1. Contact us at [email protected] or call us at 817-988-1003 to initiate a return.
2. Provide your order number and reason for the return.
3. We will provide you with instructions on how to send back your item.
**Refunds:**
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
**Shipping Costs:**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our returns policy, please do not hesitate to contact us.
Thank you for shopping with SmartBulbs!